Packaging
We are environmental conscious business and it is close to our heart to protect our planet. We use recycled and/or recyclable packaging wherever possible from recyclable kraft paper tape to biodegradable void fill. We also reuse 100% of our supplier's original packaging and materials. That is why when you receive goods from us, you will notice other company's labels and stickers on the box. You might even receive your plate wrapped in old Japanese newspapers!

Shipping
All in stock orders are usually shipped within 2 business days of payment. You will receive an email along with a tracking number once your order has been dispatched. Please allow 3-10 business days to receive your order.
Domestic
$15 standard flat rate and orders over $250 will receive free shipping Australia wide. Express post is available via Auspost and rates are calculated at checkout.
Free pick up is also available from our Milton (2538) shop in NSW.

International

International orders are available via Auspost and rates are calculated at checkout.
All customs duties, taxes, and any additional fees incurred upon arrival are the responsibility of the customer.
Shipping times may vary due to customs processing and local postal services, and delivery may take up to 4–6 weeks.
We appreciate your patience and understanding.

Current status — United States

Due to recent changes to US de minimis import rules and Australia Post’s current suspension of shipments to the United States, we’re unable to ship any orders to the USA.

We’re monitoring the situation closely. And in the mean time, checkout to US addresses is disabled. We’re sorry for the inconvenience and appreciate your understanding.

We recommend always to double check your delivery address. If your order is sent to a wrong address, we cannot guarantee that your order will be sent back to us. Please note we are not responsible for any re-delivery fees.