Senju Living Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website (the “Site”).
Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies that are installed on your device. As you browse the Site, we also collect information about the pages or products you view, how you interact with the Site, and what websites or search terms referred you to the Site. We refer to this automatically collected information as “Device Information”.
We collect Device Information using the following technologies:
Cookies, which are data files placed on your device or computer and often include an anonymous unique identifier.
Log files, which track actions occurring on the Site and collect data including your IP address, browser type, internet service provider, referring and exit pages, and date and time stamps.
Web beacons, tags, and pixels, which are electronic files used to record information about how you browse the Site.
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information”.
When we refer to “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.
How we use your personal information
We use the Order Information we collect to fulfil orders placed through the Site, including processing payments, arranging shipping, and providing order confirmations or invoices.
We also use Order Information to:
- communicate with you
- screen orders for potential risk or fraud
- provide you with information or updates relating to your order or our products, where appropriate
We use the Device Information we collect to help screen for potential risk and fraud, and to improve and optimise our Site by analysing how customers browse and interact with it.
Sharing your personal information
We share your Personal Information with third parties to help us use your Personal Information, as described above.
Our online store is powered by Shopify. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy
We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy
You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout
We may also share your Personal Information to comply with applicable laws and regulations, to respond to lawful requests for information, or to protect our rights.
Behavioural advertising
We may use your Personal Information to provide you with marketing communications or advertisements that we believe may be of interest to you. You can opt out of targeted advertising by using the following links:
Facebook: https://www.facebook.com/settings/?tab=ads
Google: https://www.google.com/settings/ads
You can also opt out of some targeted advertising services by visiting the Digital Advertising Alliance opt-out portal at: https://optout.aboutads.info
Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Your rights
If you are a resident of the European Economic Area, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated, or deleted. If you would like to exercise these rights, please contact us using the details below.
Please note that your information may be transferred outside of Europe, including to Canada and the United States, in order to operate our business and fulfil orders.
Data retention
When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to delete this information.
Minors
The Site is not intended for individuals under the age of 18.
Changes
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal or regulatory reasons.
Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at hello@senjuliving.com.au or by mail at:
Senju Living
PO Box 162
Milton NSW 2538
Australia